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dustin_dobrowski Posts 1 Registration date Saturday May 23, 2015 Status Member Last seen May 23, 2015 - May 23, 2015 at 11:46 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 24, 2015 at 04:52 AM
My gilrfriend cannot sign in to her account because she forgot her password and has recently changed her cell phone number. could you please help me fix this matter?

Thank you, Dustin
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
May 24, 2015 at 04:52 AM
Hello

When was the last time she successfully accessed her account?

If there is no activity on an account for 30 days or more, it is automatically deleted from the server.
Sorry but your account no longer exist.
I suggest you create a new one.

P.S. Send her an e-mail, if they get an error, you can be certain her account is no longer in service.
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