Redirection virus?

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leolombardo Posts 9 Registration date Wednesday April 1, 2015 Status Member Last seen May 27, 2015 - May 26, 2015 at 11:50 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 27, 2015 at 04:13 PM
im using right now a 4g modem but for some reason when i go to any random website i get redirected back to the main console page which is this, http://postimg.org/image/k5t1w5rit/full/ what i dont know or understand is if its a redirection virus or something else thats causing this? why would going to any random website and it only happens at random times redirect me to the isp console page??? doesnt make any sense. im confused as to whats going on here...... why is this happening? can an isp or computer networking expert please tell me. thank you.
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3 responses

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
May 27, 2015 at 12:34 AM
Hello,
From the image i see that you install Ask tool bar..
It is a type of malware from what i read..
https://en.wikipedia.org/wiki/Ask.com

Here the steps How to remove ask toolbar
Also run Malwarebytes in your pc

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leolombardo Posts 9 Registration date Wednesday April 1, 2015 Status Member Last seen May 27, 2015
May 27, 2015 at 10:11 AM
thats not the ask toolbar but instead a tab because i was on another page asking a question on ask.com i have no ask toolbar installed on my computer! rsvp.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
May 27, 2015 at 04:13 PM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
Ambucias
Moderator and Virus/Security Contributor
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