USB mass storage device, doesn't show up on My Computer

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defaultsettings Posts 1 Registration date Thursday June 4, 2015 Status Member Last seen June 4, 2015 - Jun 4, 2015 at 09:37 AM
Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 13, 2016 at 04:52 PM
USB mass storage device, doesn't show up on My Computer. Tried uninstalling device driver and restarting computer, but didn't work. Whenever I plug it in, it only shows up as "Removable Disk (F:)", but whenever I press it, a popup asks me to "please insert a disk into (F:)". This button doesn't show up when the drive is unplugged, though. The light on the drive is turned on. It worked last time. I use win7 if it helps.

3 replies

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 120
Jun 5, 2015 at 10:59 AM
Hello defaultsettings,

Have you tried connecting the device on another computer? What type of file system did you set on your USB drive?
Please, try when formatting it to give a different driver letter than the F. It might have conflict with your CD ROM. Make it bigger than M, for example. You can do that by going to Disk Management and assign a drive letter.

Hope this helps.

KY_WD
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Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,255
Mar 13, 2016 at 04:52 PM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
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i have tried the device in another computer & its work.....but when I try it in my pc mass storage drive can not show anymore..........how do I do it.........???????
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