Hp pavilion reset this to factory setting

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Hello,
How do I reset this to factory setting ? I am unable to get in with the password to msn email and am unable to reset the email


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How do you think that resetting the laptop to factory settings will solve your e-mail problem?
The email is needed with password to get into my computer, I'm not trying to fix the email, just need to get into my computer
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47367
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Monday February 1, 2010
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Greetings,

To reset to factory settings, you must enter the password.

We are terribly sorry but Kioskea cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards

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