Hp pavilion reset this to factory setting

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Rachael - Jun 10, 2015 at 04:33 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 10, 2015 at 05:06 PM
Hello,
How do I reset this to factory setting ? I am unable to get in with the password to msn email and am unable to reset the email


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2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 10, 2015 at 04:58 PM
How do you think that resetting the laptop to factory settings will solve your e-mail problem?
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The email is needed with password to get into my computer, I'm not trying to fix the email, just need to get into my computer
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 10, 2015 at 05:06 PM
Greetings,

To reset to factory settings, you must enter the password.

We are terribly sorry but Kioskea cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards

Moderator
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