Hot to retrieve email account without the alternative email acct

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roland - Jun 14, 2015 at 05:36 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 14, 2015 at 05:52 AM
Hello,

I forgot my password. The only option that comes up for recovery is to use my alternate email and nothing more. My alternate email was my wife email which is no longer functional. I cannot see any link asking for phone number or security questions. I lost access to my alternate email. Please can anyone help me with ideas on how to reset my password without the use of alternate email

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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Jun 14, 2015 at 05:52 AM
Hi

Sorry but Gmail must send you a reset code and the only place is your alternate.

Anyway, if there is no activity on an account for 30 days or more, it is automatically deleted from the server.