How do I fix an HP laptop that won't boot?

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Monday September 1, 2014
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Hello,
So I was watching a video on youtube when suddenly, everything froze on the screen. I tried exiting the tab but the cursor wasn't there. So, I just turned my laptop off by pressing the power button. Now, it doesn't boot up. It turns on but the screwn stays black. Can someone please tell me how to fix my laptop.


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Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
152
Hi icecream6,

Whet you turn on the PC, can you see the manufacturer's logo and can you enter BIOS? If you can, check if your hard drive is recognized. If you can not, you may be facing some hardware issue, that could be motherboard, graphic card or RAM related. Is your laptop under warranty? If it is, I would recommend you to contact the reseller.

Hope this helps