External USB 1 Hard Drive

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salim - Jun 15, 2015 at 09:07 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jun 16, 2015 at 02:29 AM
Hello,
My External USB 1 Hard Drive doesn't show up in My Computer Win 7 64bit.
I've Western Element 1Tb . But Another hard disk shown, but i have very important data inside External USB 1 Hard Drive
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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jun 16, 2015 at 02:29 AM
Hi Salim,

I recommend you to search for your drive in Disk Management. Does the drive appear and does it have a drive letter? If it does not appear, enter Device Manager and uninstall the device. It should be listed below USB devices. Restart the PC and plug the WD Elements back in. I would recommend you to check it with another USB cable and on another PC.
If the drive is visible in Disk Management, but without a drive letter, try to assign one.

Hope this helps
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