Windows stuck and after recovery all files went missing

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i have a lenovo laptop and yesterday it stuck and i just hit the off button. i try to turn back on several times but it did not work and only show blank page. then there is recovery key on lenovo and i hit that button. after doing that my laptop is on but all my files and programs such as Microsoft software i.e words, power point etc went missing. unfortunately i did not have any backup. how do i recover back my files and programs? but most importantly my files.

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Posts
3569
Registration date
Friday February 6, 2015
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Moderator
Last seen
July 18, 2016
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Hello nad,

Welcome to Kioskea Forum

which key you pressed ?
i though you did a factory reset which reset the pc similar to restore condition. If it is true then you have to install office and other software you missed seperately. sorry!

Please inform us when the issue is resolved. Thank you.