Power cord

Solved/Closed

Marjo - Jun 22, 2015 at 05:54 PM
Marjo - Jun 24, 2015 at 05:34 AM

Hello,when i remove my power cord my laptop stays 4 or 5 sec in battery and it goes off.How should i fix it??

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1 response

Answer 1 / 1

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jun 22, 2015 at 06:35 PM

How old is the battery?
It's possible that the battery has failed or the battery power circuit has failed.
I suggest you find a local battery supplier where you can test a new battery before you buy.

Good Luck

Marjo
Jun 23, 2015 at 05:46 AM

hello.I bought my laptop new from asus q551ln 5 months ago!

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824 > Marjo
Jun 23, 2015 at 12:18 PM

Then returning the laptop for warranty service is your best option.

Marjo
Jun 24, 2015 at 05:34 AM

The problem is solved,Im not gonna return it because now i im in albania and i bought he laptop when i was in USA.I considered returning but i solved the problem.Thank you for your suggestions.

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