Western Digital My Passport not detecting pls help

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triplec43 Posts 2 Registration date Wednesday June 24, 2015 Status Member Last seen June 24, 2015 - Jun 24, 2015 at 04:37 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Jun 24, 2015 at 06:34 AM
Hello,
My Western Digital is not getting detected which was working 1 week before. Suddenly this was not detected and following is happening after connecting in my laptop
a) Light appearing on the drive.
b) Hearing a clicking sound from the drive.
But not detected. Please help me on this.
Thanks,
windows 8.1
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1 response

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jun 24, 2015 at 05:30 AM
//**You make a copy and paste from here-->https://ccm.net/forum/affich-650763-western-digital-my-passport-not-detected**//
clicking sound is not a good sign of hard disk
when a hard drive, being external or internal starts making strange noises (clicking, buzzing) it usually means that it has some sort of hardware issue or damage and in most such cases, the drive becomes dead and unusable. So was this sound you heard something like that, indicating that the drive might be damaged?
you should try it on another PC or if you don't have a second PC to test on, then switch between the USB ports.
You could also try it with a different USB cable. The case may also be that the WD My Passport is requiring some sort of driver to be installed.
The link that I've pasted below is from WD's Knowledge Base.

Where to find a driver for a WD product or the operating system (OS) fails to recognize a WD drive:

https://support-en.wd.com/

Best of luck!

Hardware Technician
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triplec43 Posts 2 Registration date Wednesday June 24, 2015 Status Member Last seen June 24, 2015
Jun 24, 2015 at 06:30 AM
Thx Computertech
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jun 24, 2015 at 06:34 AM
you are welcome!
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