Laptop showing black screen after 10 mints

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Malika - Jun 24, 2015 at 07:52 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Jun 25, 2015 at 08:19 AM
Hello,
My laptop dell latitude e6400 is showing black screen after 10 mints when i start I don't know what to do


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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Jun 25, 2015 at 08:19 AM
Hello Malika,

Can you hear the fan spinning? If you do, then the problem you have could be due to the problem with the video chip. Sometimes, after much of a use and less cooling the North Bridge - which is responsible for the video signal gets desoldered and its thermic "paste" goes away therefore the screen doesn't show anything but the fans are still running. If you understand notebooks hardware you can do it yourself, opening the laptop and see the chipset that is next to the processor if has been unsoldered or bring it to a technician to get it soldered again.
You have to measure the temperature of your CPU and also get into the BIOS and see the RPMs of the CPU fan and if there's need of that to think of making a replacement of CPU heatsink soon.

Hope this helps.

KY_WD
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