Acer switch10 did not switch on

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Friday February 6, 2015
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Hello,

I got an Acer Switch 10 for my birthday and I can't turn it on. It let me set a username and password, but now when I turn it on with the charger plugged in all I get is a black screen that lets me move my mouse on it.
What do I do!?!?

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Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
869
Are you able to remove the battery?
If so then remove the battery
press power button for 48 sec
replace the battery
switch on the laptop