I got a blank screen with a cursor

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Hello,
I got a blank screen with a corsor on it
last time i have updated my laptop and I kept in sleep mode left for 3 hours later when i opend it and its not opening
How do I restart it please help me

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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,119
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck