HARD disk failure

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karel.izaac Posts 15 Registration date Wednesday July 15, 2015 Status Member Last seen May 8, 2017 - Jul 16, 2015 at 12:34 AM
karel.izaac Posts 15 Registration date Wednesday July 15, 2015 Status Member Last seen May 8, 2017 - Mar 16, 2017 at 01:46 AM
Hello,
My laptop says smart failure detected, few days ago the hard disk got heated up and the laptop is getting slower day by day. If shows the message Smart failure detected and says press F1 to continue. Now I am unable to take back up and the hard disk is not responding. What seems the issue and how to take back up? Is the hard disk failing or the laptop is faulty?


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2 responses

jollym124 Posts 98 Registration date Wednesday January 21, 2015 Status Member Last seen March 28, 2017 28
Jul 17, 2015 at 12:32 AM
you have to remove the HDD from the laptop and mount it in an external hdd casing. Connect the HDD to another system and try to access it as external hdd. Take back up of all the important files.
3
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jul 16, 2015 at 03:56 AM
Hi Karel.izaac,

It is hard to say if the problems comes from the hard drive or the laptop. Overheating may be a grave issue and could affect other components. Is your hard drive detected in BIOS? If it is not, I would suggest you to contact the reseller (in case your laptop is under warranty). If the warranty has expired, check the laptop's manual for instructions and open the laptop. Remove the hard drive and connect it to another PC. Check if the drive is recognized and if it will be possible to backup your data. If the drive has failed, I recommend you to contact a technician in order to determine your laptop's condition. If the issue is motherboard related, the same could happen to another hard drive.

Hope this helps
2
karel.izaac Posts 15 Registration date Wednesday July 15, 2015 Status Member Last seen May 8, 2017 1
Mar 16, 2017 at 01:46 AM
Thanks!
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