Laptop says that it's on but the screen is black

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Micky - 20 Jul 2015 à 00:33
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 20 Jul 2015 à 09:49
Hello, I have a Lenovo think pad laptop with Windows 8. It says that it's on but the screen is black. Any tips or tricks? I have tried taking the battery out but it didn't work. Please help!
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KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
20 Jul 2015 à 09:49
Hello Micky,

The problem that you have might be due to the failure of the video chip. Sometimes, after much of a use and less cooling the so called North Bridge, which is responsible for video signal transmission get unsolders, the thermic paste is gone, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Hope that I helped.

KY_WD