Laptop says that it's on but the screen is black

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Micky - Jul 20, 2015 at 12:33 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Jul 20, 2015 at 09:49 AM
Hello, I have a Lenovo think pad laptop with Windows 8. It says that it's on but the screen is black. Any tips or tricks? I have tried taking the battery out but it didn't work. Please help!
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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Jul 20, 2015 at 09:49 AM
Hello Micky,

The problem that you have might be due to the failure of the video chip. Sometimes, after much of a use and less cooling the so called North Bridge, which is responsible for video signal transmission get unsolders, the thermic paste is gone, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Hope that I helped.

KY_WD
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