Hard drive doesn't open [Solved/Closed]

JoelAlara 1 Posts Thursday July 30, 2015Registration date July 30, 2015 Last seen - Jul 30, 2015 at 07:41 AM - Latest reply:  Mandeep Kotla
- Jun 7, 2017 at 06:21 AM
I have external hard drive that can not open. It displays message file or directory corrupted and unreadable.
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BaCkToHaCk 90 Posts Thursday July 30, 2015Registration date May 13, 2016 Last seen - Jul 30, 2015 at 09:43 AM
Thank you

Computer & Manage


Disk management (Local)

The color blue good
The color Black corrupted

Black color Repair
Push the right mouse and New Simple Volume

Click Next

and Next

Now we choose new letter from the list.

Click Next

Next and Finish

Good luck

Thank you, BaCkToHaCk 5

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Thanks very much it worked....
hey thank u so vvvv much...how can i get in touch with u....my id ic ***@***
this process is for formating the disk but i want to keep my data. option for formating is automatically coming without using this process.
thanks.it is really worked
R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen - Jul 31, 2015 at 02:16 AM
Thank you
Hi JoelAlara,

I recommend you to test the drive on another PC and with another USB cable. Is it visible in Disk Management and does it have a drive letter? I would try using the chkdsk D: /f command from the Command Prompt (D should be replaced with the external's drive letter).

Hope this helps
Thanks a lot.......