Windows 10 cannot locate the wifi adapter

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Kirstenkw Posts 2 Registration date Saturday August 8, 2015 Status Member Last seen August 9, 2015 - Aug 8, 2015 at 09:52 PM
Kirstenkw Posts 2 Registration date Saturday August 8, 2015 Status Member Last seen August 9, 2015 - Aug 9, 2015 at 06:00 PM
Have just upgraded from windows 7 premium to windows 10 and now am unable to connect to the internet. In fact my toshiba ultrabook cannot locate the wifi adapter. The light is on where it says that wifi is turned on but no joy how do fix this issue any suggestions keddie? Thank you.

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Aug 9, 2015 at 12:55 PM
Have you tested using an Ethernet cable?
I assume you will need to download an updated wifi driver from Toshiba. Either using another PC (and a flash drive) or the wired connection.

Good luck
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Kirstenkw Posts 2 Registration date Saturday August 8, 2015 Status Member Last seen August 9, 2015
Aug 9, 2015 at 06:00 PM
Many thanks, absolutely right. As soon as I updated the driver on device manager I was able to connect. How something so small can be overlooked by me. Thanks again problem solved.
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