Cannot Access Files on External HDD

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I have an external hard drive that i have recently been unable to access the files on. When clicking on the drive I get a message that the Parameters are incorrect, I have performed chkdsk through the cmd prompt and it reads the drive as OK but I still cannot access any of the files/folders. Any help is appreciated.

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Hi Paul_Wyatt,

Could you check in Disk Management if the drive has a correct drive format? Search for the drive in Device Manager, under USB devices. Uninstall it, restart the PC and plug the drive back in. Check if you can access your files. Are those files important? Is formatting the drive an option? I would strongly recommend you to check the device with another USB cable and on another PC.

Hope this helps