Black screen [Closed]

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Friday February 6, 2015
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Hello, I have a HP laptop don't know much of them but my brother tried to reset the computer and it said error had accord after 5 percent of reseting and it had options of continue or cancel I clicked continue and it restarted than when it booted all I see is black screen that says exc to menu or something like that than blank black please help


1 reply

Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
794
Remove the battery
press power button for 30 sec
reseat the battery
switch on the laptop

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