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Will resetting back to factory settings rid of bugs and Malware

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Hello,



will resetting back to factory settings rid of bugs and Malware.

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It should but you will lose all of your data including the software you installed.
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I've downloaded dropbox, will that help with the data? i have many pictures and music. My PC wont let me update because of a virus.
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How about if I help you get rid of the virus instead? (Please may be?)
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I've tried everything, i gave up about 1 and half years ago, and just letting it do what it can.
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 11,138 > ronni
The decision is yours.
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P.S. The dropbox will not save your software or programmes.
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