Hard Disk does not connect

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Kanav7 - Aug 25, 2015 at 05:17 AM
KY_WD
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Thursday October 23, 2014
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- Aug 25, 2015 at 10:10 AM
Hey,
I have a Sony HD-e1 1TB . It's in warranty period. Till Morning my hardisk was working fine . But now there's a problem, the blue light on my hard disk does not glow when i connect it to my laptop or tv. Due to that my hard disk does not get connected.I dont want to take it to a Service Center as they will give me a new piece & I dont want to lose my data.
Please Anyone reply with solution :)

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KY_WD
Posts
2054
Registration date
Thursday October 23, 2014
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February 28, 2017
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Aug 25, 2015 at 10:10 AM
Hello Kanav7,

While the blue light doesn't show can you hear your drive spin up? Have you tried connecting it with different cable? I'm asking you this because the USB cable that's powering the drive might have got damaged and might not provide enough power to the drive.
If can, I would suggest you to contact the vendor of your external drive and try to get different cable.

Good luck.
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