Hard Disk does not connect

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Kanav7 - 25 Aug 2015 à 05:17
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 25 Aug 2015 à 10:10
Hey,
I have a Sony HD-e1 1TB . It's in warranty period. Till Morning my hardisk was working fine . But now there's a problem, the blue light on my hard disk does not glow when i connect it to my laptop or tv. Due to that my hard disk does not get connected.I dont want to take it to a Service Center as they will give me a new piece & I dont want to lose my data.
Please Anyone reply with solution :)
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1 response

KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
25 Aug 2015 à 10:10
Hello Kanav7,

While the blue light doesn't show can you hear your drive spin up? Have you tried connecting it with different cable? I'm asking you this because the USB cable that's powering the drive might have got damaged and might not provide enough power to the drive.
If can, I would suggest you to contact the vendor of your external drive and try to get different cable.

Good luck.