Can't get into my computer

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randolph - 25 Aug 2015 à 08:15
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 25 Aug 2015 à 16:46
Hello,
***@*** email address used before windows 10. I can't get in at all. Dont know the password. Never had one before to get in. Computer shows a picture of abeach and ssk for a password. Using ipad to ask for help. If you send message l can't get itat ***@*** stuck. Ask to ask at account.live.com password reset and still ask for a code. What code? I have gmail ***@*** even this l dont know my psssword. Please help.


1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 Aug 2015 à 16:42
Hello

This a very sticky wicket because you have never had an Outlook.com account to recover a password you never had.

Look at this CCM How-to, first paragraph, it may help you to restore to the previous version.

https://ccm.net/faq/42708-how-to-roll-back-from-windows-10

Good luck
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 Aug 2015 à 16:46
Before you do the above try to create a Microsoft account