Menu
  1. Accueil
  2. Tech Forum
  3. Hardware

My computer does not recognize my mp3 player. [Solved/Closed]

Report
-
 skip -
Hello, I have the Phillips GoGear Ariaz Mp3 player and now my computer wont recognize it. Used to work fine before. I have tried updating my drivers and following the answers in the other question on this site, but none have worked.
Please help me!
I have windows 7.


Related:

6 replies

Answer 1 / 6
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Hello,

Try this 1

1) Try Connecting it to different USB ports.

2) Connect it to the USB port --> Click on Start --> In search box, type

devmgmt.msc and press Enter. "Device manager" will be opened.

If you notice any yellow mark then right-click on it --> Select "Update" and follow

the instructions. If there is no yellow mark then click on the white area in that

window. Now click on "Action"--> Scan for hardware changes. Check if its able

to detect your device.

If the problem still exist then close the "Device manager" window and

go to step 3

3) Click on Start --> In search box, type cmd and press Enter.

"Command Prompt" will be opened. Now enter the below commands

[ Note : You can copy the command --> Right-click in the Command Prompt and

paste it. ]

set devmgr_show_nonpresent_devices=1 --> Press Enter

cd\ ---> Press Enter

cd windows\system32 --> Press Enter

start devmgmt.msc --> Press Enter

"Device Manager" window will be opened.

Now in the device manager, click on "View" --> Select "Show hidden devices"

Now expand all the nodes by clicking on "+" symbol. If you find any greyed

entries --> Right click on it --> Select "Uninstall".

Uninstall all the greyed entries from all the nodes --> Restart your PC --> Now

try connecting your Mp3 player.

4) If the problem still exists then check your USB cable.

Good Luck
3
Thank you
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Report

what would greyed entry look like?
Report

where will the + be at
Report

My laptop does not recognize my mp3 player, I cant find the greyed?
Report

Where is the "+" to expand nodes?
Report

thanx; you rock
Answer 2 / 6

Thanks but it didnt work for me. Could it be because I have Windows 7 on my pc now?
Report

hey thanks buddy.... it worked nd solved my problem..
Report

Thank You Very Much Man! Your The Best! It Worked! :D
Report

i also have windows 7 and same pblm.anyone can help me
Report

i dont av the device manger
Answer 3 / 6

Where is "+" at?
Answer 4 / 6

Hey, thanks very much. It works.
Answer 5 / 6

O my that helped me big time thanx so much hun :)
Answer 6 / 6

I have windows 7 and it does not work for me... :(
Ask a question

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!