When any headphones or speakers are hooked up to my laptop, music plays but voices don't. This happens when listening to music, watching movies, or watching videos online.
i strugled with this problem a bit too. a lot of posts said that I should make a lot of stupid changes to my computer. some said to try and push my jack a little bit further inside the slot. I descovered that all you have to do is pull it a bit. juggle the jack of the headphones a little bit in and out of the slot while playing a movie. you will hear the voices when it is plugged in not too much but not too little either and it will surely work.
Thank you SO MUCH!! It worked! The same thing happened to me. But when I jiggled it and did not plug it soo much in, my earbuds were working and I could hear the voices! Thanks again!!
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