Facebook Hacked Email Changed and Helpless to Retrieve Back

Closed
Ali - Aug 28, 2015 at 07:38 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 28, 2015 at 04:50 PM
Hello,
I am experiencing a very big problem. My facebook account was hacked 3 months ago and I have tried a lot but nothing helped me out.
The problemis that my Facebook is hacked and the email adddress and password is also changed. Its just my username which is not changed.
When I go to the hacked account page of Facebook is asked me to give an information so I put my username and then it located to my account. Then I clicked Continue so it brought me to the page where it says send the password reset link to your email ***@***. BUT the main problem is that is NOT my email but the hackers one. And there is NO other option available to recover my account, no new email option, no securty answer option at all and no phone number option also.
Please help me out in retrieving my account. I will be very grateful to you.
I am not a native English speaker so please ignore my mistakes.
Thankyou

2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Aug 28, 2015 at 04:50 PM
Perhaps this might help:

If your Account Has Been Hacked And You Have Access To your Login Email
  • Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery


If your Account Has Been Hacked And Your Login Email Has Been Changed

If Your Account Has Been Hacked and You Don't Have Access To Your Login Email

Good luck
1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Aug 28, 2015 at 04:49 PM
Try this
First go to this page:,

Click on the below link. You can find all the information
https://www.facebook.com/hacked

http://www.facebook.com/help/security
0