Laptop not starting.

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Revelkram
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- Sep 1, 2015 at 05:15 AM
Computertech
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- Sep 3, 2015 at 12:16 AM
I have a Lenovo G500 laptop and I'm having no luck in getting it to switch on. After pressing the power button, the 'LENOVO' logo comes on the screen and I can hear the fan and DVD drive kick-in, after that nothing else happens. Any help would be much appreciated.

Mark.

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Computertech
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Sep 1, 2015 at 05:44 AM
Hello Mark,
Did you hear the fan sound and LED glows continuously?
Only monitor did not show anything?
Did you hear any beeps?

Hardware Technician
Please inform us when the issue is resolved. Thank you
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Revelkram
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Sep 1, 2015 at 05:55 AM
The fan does start and LEDs light as normal. Not heard any beeps, though.
Thanks
Mark.
PS monitor is working fine.
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Computertech
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Sep 1, 2015 at 06:20 AM
Did you able to enter into BIOS? or safe mode options?
If not then try to reseat your RAM and CMOS battery and try to start the laptop.
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Revelkram
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Sep 1, 2015 at 06:46 AM
I cannot enter BIOS or start in safe mode. But when I get home from work I will reseat the RAM and the CMOS battery, hopefully that will fix the problem.

Thanks again,
Mark.
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Computertech
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Sep 1, 2015 at 06:55 AM
Thanks for your update!
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Revelkram
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Sep 1, 2015 at 07:09 AM
I will let you know how I get on.

Mark.
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Computertech
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Sep 3, 2015 at 12:16 AM
Thanks for your personal message,

I reseated the RAM like you said and it did the trick, laptop is now working fine, so thank you for your invaluable help.

My best,
Mark.


Glad to hear your problem solved!
Regards
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