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Recover access to my mail

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Hang - Sep 3, 2015 at 11:12 AM
BunoCS Posts 16550 Status Moderator - Sep 7, 2015 at 03:53 AM
I am back from vacation and can't access my mail, also I don't remember my password and securitiy questions

However when yahoo sent me the link to recover access to my Work email (***@***), the hyperlink is not working!!!!

Please help and send your support to ***@***
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Answer 1 / 1
BunoCS Posts 16550 Status Moderator 1,534
Sep 3, 2015 at 11:34 AM
Hello,

If you've received an email from Yahoo, you just have to copy/paste the hyperlink in your browser.

@+
Buno, Modo CS-CCM
L'urgent est fait, l'impossible est en cours. Pour les miracles, prévoir un délai...
The urgent is done, the impossible is underway. For miracles, provide for a delay...
Hang
Sep 4, 2015 at 07:24 PM
the link was sent to my other email (my work email) is not working, because the hyperlink was striped off as it's the office policy.

Please send the link again to ***@***, because I can still access to my yahoo email from my only laptop at home since I never log off! But if this only computer is crashed I will completely don't have access to my yahoo mail

Thank you
BunoCS Posts 16550 Status Moderator 1,534 > Hang
Sep 7, 2015 at 03:53 AM
Hello,

We are not Yahoo. I hope you will find a solution in this how-to article: https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account

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