My Toshiba laptop [Closed]

Report
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello,


One day I had turned my Toshiba laptop on, it went through Toshiba leading inovation, and windows welcome/load screen, but when it starts to come up on the original main screen with all my apps and files, it stays blank, the same screen also says "this copy of windows is not genuine". What does that mean and How can I fix this?

1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,780
I suggest you contact Toshiba and or Microsoft. It's possible that someone has used you COA key and Microsoft has flagged it as invalid. Or it could be some malware/ransomware that will try to get money from you. Be very careful if the computer displays any phone numbers to call.

Good Luck

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!