Hard disk Can't read from source file or disk

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rohith4133
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- Sep 21, 2015 at 12:44 PM
R2D2_WD
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- Sep 25, 2015 at 04:13 AM
Hello, I am currently using Toshiba 1TB Hard disk.While copying files from any computer I am facing an issue it says that "Can't read from source file or disk".How can I overcome this problem.Please Help.
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xpcman
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Sep 22, 2015 at 02:51 PM
This is an external USB drive?
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rohith4133
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Sep 22, 2015 at 10:54 PM
Yes External it is.
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R2D2_WD
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Sep 23, 2015 at 02:34 AM
Hi rohith,

Does the issue persist, when trying to copy files from your hard drive to another PC? If you do not have important data on the hard drive, I recommend you to format it and try again. I would download the drive manufacturer's diagnostic tool and do a complete scan of the drive. Try using another USB cable.

Hope this helps

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rohith4133
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Sep 23, 2015 at 09:05 AM
I have tried out by formatting the disk but I cannot overcome the problem.can U provide me a link where I can download the diagnostic tool .Hard disk model:Toshiba size:1TB
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R2D2_WD
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Sep 24, 2015 at 03:36 AM
The diagnostic tool should be on the manufacturer's web page. Perhaps it is in the Drivers and Software section. I strongly recommend you to try with another cable because faulty cables may cause similar transfer and connectivity issues. Are there any strange noises coming from the drive?
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rohith4133
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Sep 24, 2015 at 05:01 AM
I have tried out by using another cable but the problem still persists.No scope of any strange noises.
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R2D2_WD
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Sep 25, 2015 at 04:13 AM
Could you enter Disk Management and check if the drive has correct file format? If there is no diagnostic tool on the drive manufacturer's web page, try using any hard drive diagnostic tool, but keep in mind that the results may not be very accurate. I would recommend you to boot from a Linux Live CD. It may grant you some access to your data. Backup all you can and format the drive.
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rohith4133
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Sep 24, 2015 at 05:02 AM
And I didn't found any diagnostic tool or software on manufacturer webpage .Please help me.
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