Cortana won't open up

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Thursday September 24, 2015
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Hello, I'm Dvo and I am having a problem with my asus laptop. Cortana won't open up every time I say cortana and when I click on the bar for her to speak she still won't pop up I even tried opening cortana by using the app and it still doesn't work can anyone help me please thank you



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Do you have a type of microphone for the Cortana program to hear you?
Yes I do have a microphone
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couple things to try~~ hit Start > Cortana > Notebook and you can toggle Cortana on and off. Take a look in Settings > Time & language. You need to make sure that you’re using one of these languages – Chinese (Simplified), English (U.K.), English (U.S.), French, Italian, German, and Spanish, and that your Speech language pack is installed. You also need your country or region to be China, France, Germany, Italy, Spain, United Kingdom, or the United States.