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My acer laptop cannot turn on

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laptop cannot turn on because i put earphone usb in wrong place

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Answer 1 / 2
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3606
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Monday September 1, 2014
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Hi Zue,

Could you give us a little more details about the issue? The laptop is not powering or it is not booting correctly? Have you tried to power on with the USB disconnected? If you get an error message, please post it or give us a screenshot.

Hope this helps

Answer 2 / 2

I was just organizing my stuff and I wanted to get my music on, so I plugged my earphone, and while I was like looking for the hole on my laptop, I accidentally hit the USB Port, not really the inside part of it, just the metallic thing outside and it just happens that my Laptop suddenly died and it won't turn on.
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February 20, 2017
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Unfortunately, you may have damaged the motherboard. I strongly recommend you to contact a technician in order to get more specific instructions. There is a chance that the damage may be repaired without a lot of efforts.
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