Usb port is not detecting any usb drive

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N - Oct 7, 2015 at 09:13 PM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Oct 8, 2015 at 09:10 AM
Hello,
When I plug in any usb device(pen drive,mass storage media, dongle, etc) in two of the usb port, it is not recognised. Please help me.

1 reply

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 120
Oct 8, 2015 at 09:10 AM
Hello N,

I think the main cause for your USB ports not to work is that the driver of your PC has been damaged. That's why any external device is not being recognized. I suggest you that you go to Device manager on your PC and navigate till USB Root Hub controler. Then erase the driver for this device and make a restart of the computer. Windows should automatically download and install the respective driver if you're connected to the Internet.
Please, come and share information on what happened.

Hope that I helped you.
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