Keyboard key in laptop its always letter 'Y

Solved/Closed
Marc_evander27 Posts 6 Registration date Tuesday October 27, 2015 Status Member Last seen October 29, 2015 - Oct 27, 2015 at 10:22 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Oct 30, 2015 at 12:20 AM
Why does everytime i press a key in my laptop its always letter 'Y'? And it seems the letter Y is permanently stuck even im not pressing it. Please help me

1 response

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Oct 28, 2015 at 02:53 AM
If it is physically stuck you need to remove it, or you need a qualified technician.
0
Marc_evander27 Posts 6 Registration date Tuesday October 27, 2015 Status Member Last seen October 29, 2015
Oct 29, 2015 at 01:00 AM
It is not physically stuck i tried to remove it and clean it but nothing happened.
0
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Oct 29, 2015 at 01:03 AM
You mention in your post that,
And it seems the letter Y is permanently stuck


Did you try external keyboard?
0
Marc_evander27 Posts 6 Registration date Tuesday October 27, 2015 Status Member Last seen October 29, 2015 > Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016
Oct 29, 2015 at 03:30 AM
I did but the letter y is still the problem it seems that something is pressing it . Now it is imposible for me to edit documents in ms word. Is it hardware or software problem.?
0
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Oct 29, 2015 at 03:35 AM
Did you try external keyboard?

If it works good then your keyboard is faulty
0
Marc_evander27 Posts 6 Registration date Tuesday October 27, 2015 Status Member Last seen October 29, 2015 > Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016
Oct 29, 2015 at 07:36 AM
Yes but the letter y is still the problem it seems that it is pressed even i'm not pressing it . But when im running my laptop in safe mode everything is working fine .. What should i do :(
0