Keyboard key in laptop its always letter 'Y

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Why does everytime i press a key in my laptop its always letter 'Y'? And it seems the letter Y is permanently stuck even im not pressing it. Please help me

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If it is physically stuck you need to remove it, or you need a qualified technician.
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It is not physically stuck i tried to remove it and clean it but nothing happened.
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You mention in your post that,
And it seems the letter Y is permanently stuck


Did you try external keyboard?
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I did but the letter y is still the problem it seems that something is pressing it . Now it is imposible for me to edit documents in ms word. Is it hardware or software problem.?
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Did you try external keyboard?

If it works good then your keyboard is faulty
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Yes but the letter y is still the problem it seems that it is pressed even i'm not pressing it . But when im running my laptop in safe mode everything is working fine .. What should i do :(
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