Keyboard key in laptop its always letter 'Y

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Marc_evander27 Posts 6 Registration date Tuesday October 27, 2015 Status Member Last seen October 29, 2015 - Oct 27, 2015 at 10:22 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Oct 30, 2015 at 12:20 AM
Why does everytime i press a key in my laptop its always letter 'Y'? And it seems the letter Y is permanently stuck even im not pressing it. Please help me

1 response

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Oct 28, 2015 at 02:53 AM
If it is physically stuck you need to remove it, or you need a qualified technician.
Marc_evander27 Posts 6 Registration date Tuesday October 27, 2015 Status Member Last seen October 29, 2015
Oct 29, 2015 at 01:00 AM
It is not physically stuck i tried to remove it and clean it but nothing happened.
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Oct 29, 2015 at 01:03 AM
You mention in your post that,
And it seems the letter Y is permanently stuck


Did you try external keyboard?
Marc_evander27 Posts 6 Registration date Tuesday October 27, 2015 Status Member Last seen October 29, 2015 > Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016
Oct 29, 2015 at 03:30 AM
I did but the letter y is still the problem it seems that something is pressing it . Now it is imposible for me to edit documents in ms word. Is it hardware or software problem.?
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Oct 29, 2015 at 03:35 AM
Did you try external keyboard?

If it works good then your keyboard is faulty
Marc_evander27 Posts 6 Registration date Tuesday October 27, 2015 Status Member Last seen October 29, 2015 > Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016
Oct 29, 2015 at 07:36 AM
Yes but the letter y is still the problem it seems that it is pressed even i'm not pressing it . But when im running my laptop in safe mode everything is working fine .. What should i do :(