Previous Topic Next Topic

Dell Latitude laptop Black Screen

Closed
Report
Posts
2
Registration date
Thursday November 5, 2015
Status
Member
Last seen
November 6, 2015
 -
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 -
I have a Dell Latitude laptop which stopped displaying anything but a black screen on start up and stay like that. I checked the display settings and adapter, but everything looks ok.

I connected it to another monitor and it shows all display and I can work with it. I tried dual display, still nothing comes on the laptop screen.
Related:

3 replies

Answer 1 / 3
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,365
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
0
Answer 2 / 3
Posts
2
Registration date
Thursday November 5, 2015
Status
Member
Last seen
November 6, 2015
Hi: Thanks for the advise, but unfortunately I tried all that, but nothing happening. Checked for virus, updates and all. Tried to do chkdsk but says I dont have enough previlages. I am the only user administrator.

Thought of reinstalling windows, but unable to access boot setup as the startup screen dont display on the external monitor. Only windows 7 starting screen appear on the monitor, windows logo dont appear to use function key to access boot up setting. Because system is not checking cd drive on bootup. I need to change the boot sequence in the setup.

So, in a limbo as to what next?
0
Answer 3 / 3
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,365
Hi

Looks like a hard drive failure. I suggest you consult a technician.

Sorry
0
Ask a question