Dell Latitude laptop Black ScreenClosed

Question

I have a Dell Latitude laptop which stopped displaying anything but a black screen on start up and stay like that. I checked the display settings and adapter, but everything looks ok.

I connected it to another monitor and it shows all display and I can work with it. I tried dual display, still nothing comes on the laptop screen.

Ambucias · Answer

Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

lordrb · Answer

Hi: Thanks for the advise, but unfortunately I tried all that, but nothing happening. Checked for virus, updates and all. Tried to do chkdsk but says I dont have enough previlages. I am the only user administrator. 

Thought of reinstalling windows,  but unable to access boot setup as the startup screen dont display on the external monitor. Only windows 7 starting screen appear on the monitor, windows logo dont appear to use function key to access boot up setting. Because system is not checking cd drive on bootup. I need to change the boot sequence in the setup.

So, in a limbo as to what next?

Ambucias · Answer

Hi

Looks like a hard drive failure.  I suggest you consult a technician.

Sorry

Dell Latitude laptop Black Screen

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