1 TB external not showing on my laptop

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thukten Posts 1 Registration date Wednesday November 11, 2015 Status Member Last seen November 11, 2015 - Nov 11, 2015 at 10:48 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Nov 12, 2015 at 03:07 AM
Hello,

my 1TB external hard drive is not showing on my laptop and PC...Can you help me please.



Thanks
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 11, 2015 at 12:15 PM
If you tried two computers. then it's has probably failed and needs to be replaced.

Good luck
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Nov 12, 2015 at 03:07 AM
Hi Thukten,

Have you checked in Disk Management? Does the drive appear and does it have a drive letter and a file format? If there is no letter assigned, try to assign one. Sadly, if the drive is not working on two or more PCs, there may be some problem with it. Do you have valuable data on the drive?

Hope this helps