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NO screen need to hard reset or factory reset

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Elmox1o1 - Nov 20, 2015 at 03:29 AM
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Nov 21, 2015 at 04:15 AM
Hello,

I have a Toshiba laptop my screen is messed up as in the backlight turns on but nothing else no logo no sign in nothing I want to factory reset it but because I cant see anything on the screen i cant use zero or any of the options I have found online please I really need to hard reset or factory reset whatever it is it is called HELP



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2 responses

Answer 1 / 2
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Nov 20, 2015 at 04:58 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
elmox1o2
Nov 20, 2015 at 09:05 PM
I've already tried that the screen has a hardware malfunction so only the back light stays on but the screen is completely black no start up screen either
Answer 2 / 2
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Nov 21, 2015 at 04:15 AM
Factory reset will not solve the issue.

Try to connect to another monitor.

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