Help! Internet is not working
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Wyny
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Nov 29, 2015 at 12:46 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Nov 29, 2015 at 10:19 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Nov 29, 2015 at 10:19 PM
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1 response
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Nov 29, 2015 at 12:59 AM
Nov 29, 2015 at 12:59 AM
Hello,
Try this 1
1) First check if you are able to ping.
Click on Start --> Run --> Type cmd and press Enter.
"Command Prompt" will be opened. Now enter the below command
ping www.google.com --> Press Enter
Make sure that you receive the reply messages.
2) If the problem still exists then open the command prompt once again
and enter the below command
netsh int ip reset resetlog.txt
Press "Enter" --> Reboot your computer.
3) If the problem still exists then make sure that proxy server is not
selected.
Right click on the "Internet Explorer" icon --> Click on "Properties" --->
Click on "Connections" tab --> Click on "LAN Settings" button. In that
window uncheck all the options, if you notice any option selected.
4) Temporary disable your Firewall/Antivirus and check if you are able to
browse.
Good Luck
Try this 1
1) First check if you are able to ping.
Click on Start --> Run --> Type cmd and press Enter.
"Command Prompt" will be opened. Now enter the below command
ping www.google.com --> Press Enter
Make sure that you receive the reply messages.
2) If the problem still exists then open the command prompt once again
and enter the below command
netsh int ip reset resetlog.txt
Press "Enter" --> Reboot your computer.
3) If the problem still exists then make sure that proxy server is not
selected.
Right click on the "Internet Explorer" icon --> Click on "Properties" --->
Click on "Connections" tab --> Click on "LAN Settings" button. In that
window uncheck all the options, if you notice any option selected.
4) Temporary disable your Firewall/Antivirus and check if you are able to
browse.
Good Luck
Nov 29, 2015 at 01:34 AM
Nov 29, 2015 at 10:19 PM
Try this 1
After trying Step 1, are you able to receive the reply messages?
Good Luck