Acer laptop screen went blank whiles watching a movie

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felly - Dec 18, 2015 at 03:44 PM
KY_WD
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- Dec 21, 2015 at 09:52 AM
Hi, my laptop screen went blank whiles on and still can't fix it,kindly assist me

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KY_WD
Posts
2054
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Thursday October 23, 2014
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Member
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Dec 21, 2015 at 09:52 AM
Hello felly,

The problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor, which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.
In situations like this it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's need for LCD invertor replacement.

Good luck.
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