Gateway NE71B black screen

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mr bone - Dec 22, 2015 at 04:56 AM
KY_WD
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- Dec 23, 2015 at 10:16 AM
Hello If I boot my laptop on I can see anything on the screen the screen is all black so help me read from the screen

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KY_WD
Posts
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Thursday October 23, 2014
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February 28, 2017
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Dec 23, 2015 at 10:16 AM
Heelo mr bone,

The problem that you have may be due to the failure of the video chip. In situations like this it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's need for LCD invertor replacement. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Good luck.
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