Can't Access some MS websites including Outlook

Closed
ron - Dec 24, 2015 at 11:44 AM
ronaldcduke Posts 2 Registration date Thursday December 24, 2015 Status Member Last seen January 1, 2016 - Dec 28, 2015 at 02:19 PM
Hello,
I'm using Windows 10 and IE 11.20.105.8.60. I followed your instructions at https://support.microsoft.com/en-us/kb/2970908?fi=50267 but was told that the downloaded app does not work on my system.
What do I try now?

Kindest Regards,
ron


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3 responses

ronaldcduke Posts 2 Registration date Thursday December 24, 2015 Status Member Last seen January 1, 2016 6
Dec 28, 2015 at 02:19 PM
OK,
For some reason, unknown to me, this morning after posting the above comments about my success, I later attempted to access my Outlook email using IE 11.20.105.8.60 as usual and got the same error message again!

I followed the instructions I listed above and the problem is resolved, Again. I hope this doesn't continue...
6
Thanks askforme123!
Sorry it took so long to reply.
What worked for me is the suggestion (don't remember who) that I do this:

Go to "Start"
"Run" and type in "inetcpl.cpl" (without the quotes), and hit enter.
When the window appears, select the "Advanced" tab.
At the bottom you will see "Reset".
Click on "Reset" and then click on it again and hit OK.

That fixed the problem for me.
Hope it works for others
Kindest Regards,
ron
4
askforme123 Posts 17 Registration date Monday December 28, 2015 Status Member Last seen December 29, 2015 7
Dec 28, 2015 at 10:34 AM
This may be because you are on a browser that e.g. 'Outlook' blocked so try a different browser like explorer / Google Chrome
2