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WD 1TB external hard drive which is not working

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deep8 Posts 1 Registration date Thursday January 28, 2016 Status Member Last seen January 28, 2016 - Jan 28, 2016 at 12:37 PM
dannyds Posts 204 Registration date Thursday January 28, 2016 Status Contributor Last seen November 22, 2020 - Jan 28, 2016 at 06:46 PM
about 3 years ago I bought a WD 1TB external hard drive which hasn't worked properly since a month ago. My PC doesn't recognize it at all but on my lap top it is recognized, I enter the password too but the drive's content can't be loaded and it stops working. I have windows 10 on my laptop.
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dannyds Posts 204 Registration date Thursday January 28, 2016 Status Contributor Last seen November 22, 2020 67
Jan 28, 2016 at 06:46 PM
Hi Deep8,

I think you have to check the Jack where you actually plug your USB cable on your PC, since this happened to me because your external drive working fine with your laptop. So most probably this will resolve your issue.

Thanks & Regards,
Danny

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