My computer turns on but will not boot up

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Bmp1010 Posts 3 Registration date Monday February 8, 2016 Status Member Last seen February 9, 2016 - Feb 8, 2016 at 07:36 PM
Bmp1010 Posts 3 Registration date Monday February 8, 2016 Status Member Last seen February 9, 2016 - Feb 9, 2016 at 12:12 PM
Hello,
I used my computer on Sunday, left it on over night. Went back on Monday and it wasn't responding. I had to do a hard boot from which it turned on but did not boot up. Any suggestions on what happened??


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3 responses

Bmp1010 Posts 3 Registration date Monday February 8, 2016 Status Member Last seen February 9, 2016 1
Feb 9, 2016 at 06:15 AM
Thank you for the advice, I will most certainly try that. I will get back with you with the results.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Feb 9, 2016 at 03:08 AM
Hi Bmp1010,

Is it possible to enter BIOS or the PC simply does not respond after pressing the power button? If it is possible, check if the hard drive is correctly recognized. There may be a hardware issue which causes problems when trying to boot Windows. It would be a good idea to try booting from an OS installation drive and try to repair the system. If it is not possible, there try reinstalling. Have in mind that you will lose all the data on the primary partition. If you have valuable data, first try to back it up by connecting the drive to another PC, as a secondary drive. While connected to another PC and with the data backed up, use the drive manufacturer’s diagnostic tool to confirm the hard drive’s condition.

Hope this helps

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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Feb 9, 2016 at 06:16 AM
Is this a laptop?
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Bmp1010 Posts 3 Registration date Monday February 8, 2016 Status Member Last seen February 9, 2016 1
Feb 9, 2016 at 12:12 PM
No, it's a desktop, (Dell, about 5 years old).
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