Lost mails after upgrade

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grumpypop Posts 1 Registration date Tuesday February 9, 2016 Status Member Last seen February 9, 2016 - Feb 9, 2016 at 01:04 AM
dannyds Posts 204 Registration date Thursday January 28, 2016 Status Contributor Last seen November 22, 2020 - Feb 9, 2016 at 02:39 PM
dear sir
I would appreciate some help on trying to find lost emails.The problem is when i upgraded to windows10 from both 7.sp1 and 8.1 my emails from gmail did not transfer and i am hoping i can get some help to retrieve them i would be very grateful
Thanking you
Regards John harrington

1 response

dannyds Posts 204 Registration date Thursday January 28, 2016 Status Contributor Last seen November 22, 2020 67
Feb 9, 2016 at 02:39 PM
Hi Grumpypop,

If you were using Outlook then you need to open Window explorer and go to C:Windows.old\Users\username\AppData\Local\Microsoft\Outlook. Your all old files should be there.

Thanks & Regards,
Danny
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