Toshiba laptop mouse is frozen
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Feb 18, 2016 at 01:31 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Feb 19, 2016 at 11:16 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Feb 19, 2016 at 11:16 AM
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Feb 19, 2016 at 11:16 AM
Feb 19, 2016 at 11:16 AM
Hi there Country,
Please share what kind of steps have you performed to unfreeze the the laptop? It's interesting.
Have you experienced any power outages recently while the laptop was working?
The reason for the random freezes could be related to a couple of factors like:
- overheating problem
- failing hard drive
- problem with the power supply block on the motherboard of the laptop
Please, check if the fan is spinning correctly. You can mesure the temperature of the CPU and GPU with a tool designed to do that.
Regrarding the hard drive, you could perform the following command in Command prompt opened as an administrator:
chkdsk /r
Hope this helps. Cheers.
Please share what kind of steps have you performed to unfreeze the the laptop? It's interesting.
Have you experienced any power outages recently while the laptop was working?
The reason for the random freezes could be related to a couple of factors like:
- overheating problem
- failing hard drive
- problem with the power supply block on the motherboard of the laptop
Please, check if the fan is spinning correctly. You can mesure the temperature of the CPU and GPU with a tool designed to do that.
Regrarding the hard drive, you could perform the following command in Command prompt opened as an administrator:
chkdsk /r
Hope this helps. Cheers.
