Laptop entire keyboard went out

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candice1980 Posts 1 Registration date Saturday February 27, 2016 Status Member Last seen February 27, 2016 - Feb 27, 2016 at 11:48 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 28, 2016 at 04:09 PM
Hello,
I just recently purchased a refurbished HP15 laptop and the entire keyboard went out. The mouse reappeared but the key didn't work. I did the battery trick you mentioned in prior posts but when I replaced the battery the laptop did not come back on it is just dead. What should I do?
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Feb 28, 2016 at 04:09 PM
About the only thing you can do is return it for warranty service.

Good luck
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