External hard drive can't be detected
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Lianzzz
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3
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Sunday 13 March 2016
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28 March 2016
-
13 Mar 2016 à 15:03
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 5 Apr 2016 à 03:47
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 5 Apr 2016 à 03:47
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3 responses
Computertech
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14 Mar 2016 à 01:16
14 Mar 2016 à 01:16
Do you have any data in it? It shows as unallocated. Did you try to right click and able to view options like initialize (do not select that option) just see what options are you able to select.
R2D2_WD
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14 Mar 2016 à 05:41
14 Mar 2016 à 05:41
Hi Lianzzz,
Like Computertech suggested, try right clicking the drive and see what options are available. If you do not have important data on the drive, try formatting/initializing it. I strongly recommend you to check the drive on another PC and with another USB cables to exclude driver failure and connectivity issue.
Let me know if there is any progress.
Hope this helps
Like Computertech suggested, try right clicking the drive and see what options are available. If you do not have important data on the drive, try formatting/initializing it. I strongly recommend you to check the drive on another PC and with another USB cables to exclude driver failure and connectivity issue.
Let me know if there is any progress.
Hope this helps
Lianzzz
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3
Registration date
Sunday 13 March 2016
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28 Mar 2016 à 11:29
28 Mar 2016 à 11:29
hi ive ady tried on other laptop and also use with another cable but it showed the same thing
Lianzzz
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Sunday 13 March 2016
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28 Mar 2016 à 11:23
28 Mar 2016 à 11:23
hi after I right click on tat 'unallocated area' , the thing tat available is properties n help. the others like new simple/spanned/striped vol it showed up as 'grey word' which I cant click at all
n I cant reformat it as it has many imp data of my homework
i really hope someone can solve it !!
n I cant reformat it as it has many imp data of my homework
i really hope someone can solve it !!
R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
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Member
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20 February 2017
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5 Apr 2016 à 03:47
5 Apr 2016 à 03:47
Hi again Lianzzz,
Sorry for responding you a bit late. Since you have important data on the drive, I would suggest you to connect it to a Linux computer. Unix based systems sometimes show better results reading information from drives that show errors on Windows. If you do not have the option to use a Linux PC, download the Linux Live version and put it on an external device. Boot from it and connect the drive. Try to access and backup the data. Any progress? Additionally, check the Downloads section of this forum for some data recovery tools. https://ccm.net/download/file-management-53/windows/
Hope this helps
Sorry for responding you a bit late. Since you have important data on the drive, I would suggest you to connect it to a Linux computer. Unix based systems sometimes show better results reading information from drives that show errors on Windows. If you do not have the option to use a Linux PC, download the Linux Live version and put it on an external device. Boot from it and connect the drive. Try to access and backup the data. Any progress? Additionally, check the Downloads section of this forum for some data recovery tools. https://ccm.net/download/file-management-53/windows/
Hope this helps
