Password reset without phone number Solved/Closed

Question

Hello, 

I want to change my yahoo mail password, I already used this link:

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

but It always directs me to changing password using phone number.

my account does not have an alternate email and my previous phone number has been discarded.

is there way to reset password without using an alt. email or phone number, like the one used long ago, the 'security questions'.

Ambucias · Accepted Answer

Try this and let me know:

https://login.yahoo.com/account/challenge/session-expired?lang=en-CA&intl=ca&authMechanism=secondary&done=https%3A%2F%2Fwww.yahoo.com&s=eyJ2IjoyLCJjIjp0cnVlfQ--~7.VqBGq2LiVuf9mZbLjg0I9r8Z5XSV8kmBjsDWGGJO_yARIzxtnp2eFWYR1VJSGir6CpxgR5RWmYlIJ6wiCzOqdPXlF4OBZZPdgFYQ9SVnT1xdycPpsR9A6Tm.LHzpr3g0wxfkk0xjJzNr1hyys0vfjUGGhATzBv6VnRjOwqiHFpZqvyjCDmWz7U4zf39Srss1FwnKRGzoCUngi.6RgLw9kb5FzYMib8x5dmSytdpeO2JMQfH14N5NJjBZSN35jAVMGxPLk8gve_QpsrimTOZ51aTBZzR3Ik3LhwHRW04pcSP2h4s5UlzcqR5Q0KwW_Z6cjEVUejdxDi.FZuprRSLmXuSGeId3JIq6PJ4bmUtxvTM2pKUEgX2QjQGmfy3Nt8lgIWRYjxZF0p9yGtrBGwdXG.n8B5ar1iwPUTxr6wWOfluRexZH7.IxDNm4y75QdNMhYZDZ.7gDVjB.1Ak4IYDJA.AQUfcWd3g663W4wmZ_UrBH8J.hvycvP_WHIrJFMp3A--&c=eyJ2IjoyLCJjIjp0cnVlfQ--~Em6RPNS2LgXMG4Xt_0Efpc.d9hply3Y2hmLlCKd3gb7LyBUVl9LwJA0TPAAnYpyMGLtODz2tRg0aN5QMlr0c6RsXnKxgDOfJnAg2Eh9mzSgUJeG7UwvhiHQb7WwUOYVp6H79TvVzt.ZuRZlyrOZM5kFFKVz.oalUbtGneyzdAYKG0ATOTjbcX_TeuPImO9SRCjr_lHWkD6wCwz8oBo0XcySOkqUrSZCxvQRmeNKh71rT7C.PX.kVCgbTgA--&crumb=lJ8N17pmxdg

Ambucias · Answer

Here is what Yahoo saying for cases similar to yours:

We take your account's privacy and security very seriously, and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address. 
 The Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new Yahoo account.

Sorry

Password reset without phone number

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