My laptop wont let me in my Documents [Closed]

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 Anne -
Hello,
I cant get into any of my Doc.on my laptop . It just says its shutting down wat can i do


1 reply

Posts
8
Registration date
Wednesday April 6, 2016
Status
Member
Last seen
July 30, 2019

Hi Anne,

Are you trying to open the MS Office files on system. If yes then as you have provided the error stating ‘Shutting Down’, does it turn off the computer.
Since when you are facing this problem.

Please reply, so we can troubleshoot further.

Regards,
Joseph Young
No it only closes the document. The laptop stays on

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