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Dell Inspiron N7110 screen went black

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jasonedoughty Posts 2 Registration date Monday April 11, 2016 Status Member Last seen April 11, 2016 - Apr 11, 2016 at 06:05 PM
bugs buny Posts 871 Registration date Friday November 2, 2012 Status Member Last seen July 25, 2016 - Apr 11, 2016 at 08:20 PM
My Dell shut off last night while I was on the Internet. I was on Zillow and my screen went black. When it turned off, the fan came on and will not cut off. I've taken the battery out, unplugged it, and let the battery completely run out. Still will not turn back on. This laptop is only four years old. Help!

2 responses

Answer 1 / 2
bugs buny Posts 871 Registration date Friday November 2, 2012 Status Member Last seen July 25, 2016 1
Apr 11, 2016 at 08:11 PM
have you tried to plug the charger in your laptop? Maybe the battery died? (literally)
jasonedoughty Posts 2 Registration date Monday April 11, 2016 Status Member Last seen April 11, 2016
Apr 11, 2016 at 08:14 PM
Yes I have tried that. It does the same with or without the battery in. As long as the computer is getting power the fan runs but nothing else happens.
bugs buny Posts 871 Registration date Friday November 2, 2012 Status Member Last seen July 25, 2016 1
Apr 11, 2016 at 08:20 PM
Is your computer still in the warranty period?
Answer 2 / 2
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Apr 11, 2016 at 08:12 PM
sounds like the motherboard failed.
bugs buny Posts 871 Registration date Friday November 2, 2012 Status Member Last seen July 25, 2016 1
Apr 11, 2016 at 08:13 PM
Literally. Again.

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