Cannot get to any web address except gmail.com on Chrome.

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somename Posts 3 Registration date Thursday April 14, 2016 Status Member Last seen April 15, 2016 - Apr 14, 2016 at 08:44 PM
somename Posts 3 Registration date Thursday April 14, 2016 Status Member Last seen April 15, 2016 - Apr 15, 2016 at 01:36 AM
Hello,

I've got a brand new Lenovo laptop a few weeks ago. Has factory installed Windows 10. Setup fine, could get to any webpage on Edge, IE or Chrome.

Then a few days later the only website I can get to is gmail.com, and the only browser that can get to gmail.com is Chrome - on Edge or IE it times out. Cannot get to facebook.com. microsoft.com or ANY other website on any of the browsers. Chrome gmail.com is showing new messages all the time so it is not just showing something from a cache. So obviously some internet connection works.

But for example, ESET cannot update the virus signature database.

After this problem started, I did get a notification that "WiFi Sense" had been (automatically) updated. Could that update have caused this problem? Nothing has been able to reach the internet since then (except gmail.com on Chrome).

Obviously, I am using my other old computer to send this message...

Help!

Related:

1 response

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Apr 14, 2016 at 10:19 PM
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somename Posts 3 Registration date Thursday April 14, 2016 Status Member Last seen April 15, 2016
Apr 15, 2016 at 01:36 AM
Thanks for the link, xpcman, I knew what WiFi Sense was, but it just seemed more than coincidental that this problem and the update of WiFi Sense happened at about the same time.
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